Terms of Use
Last updated on 20/05/2022

These terms and conditions apply to your access and use of the website of Green Link Digital Bank Pte. Ltd. (“GLDB”)), and/or any page of the same (the “Website”) and/or [internet banking and/or mobile banking services] provided herein by GLDB ("Services").


General Matters

Access to the Website and/or use of Services is granted by GLDB subject to the following terms and conditions, which may be updated by the GLDB Group in its sole discretion from time to time without notice to you. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THE WEBSITE AND/OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW (THE “CONDITIONS”). IF YOU DO NOT ACCEPT ANY OF THESE TERMS AND CONDITIONS, PLEASE DISCONTINUE YOUR ACCESS IMMEDIATELY TO THIS WEBSITE OR ANY WEB PAGE HEREOF AND/OR USE OF THE SERVICES PROVIDED HEREIN IMMEDIATELY. YOU AGREE THAT YOUR CONTINUED ACCESS OF THE WEBSITE AND/OR THE SERVICES AFTER SUCH UPDATE WILL CONSTITUTE YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THE UPDATED CONDITIONS.


Use of the products or services described at the Website and/or made available through the Services or the distribution of the Website's and/or the Services’ materials may be restricted or prohibited by law in certain jurisdictions. It is your responsibility to find out what those restrictions or prohibitions are and observe them. If in doubt, you should check with your local regulator or authority before requesting further information. The Website and the Services do not constitute an offer on our part to provide products or services described therein to persons or entities resident in countries where local law or regulation does not permit their use.


Definitions

In these Conditions:

"we', "us", "our" and "ours" means GLDB;

and "you" means the user(s) of the Website and/or the Services.

Scope of Website and Services

The information and materials contained in the Website and/or made available through the Services, including any services, products, information, data, text, graphics, audio, video, links or other items - are provided "as is", and "as available". We do not warrant the accuracy, adequacy or completeness of such information and materials and expressly disclaims liability for errors or omissions in such information and materials.


Products and services (including those of any third party providers) are available only at our discretion and/or the discretion of GLDB and/or third party provider (as the case may be), subject to the products and services individual terms and conditions and any relevant disclaimers on which they are offered and such products and services may be withdrawn or amended at any time without notice. Fees, commissions or other charges may apply to certain products and services.


No Offer

Nothing in the Website and/or made available through the Services shall be considered or construed on our part as an offer or solicitation to buy, sell, give, take, issue, allot or transfer, or as giving any advice in respect of shares, stocks, bonds, notes, interests, unit trusts, mutual funds or other securities, investments, loans, advances, credits, insurance or deposits in any jurisdiction.


Notwithstanding the generality of the foregoing, the information and materials contained on the Website and/or made available through the Services shall in all cases be construed as an invitation to treat made only in the Republic of Singapore. Any such invitation to treat shall be void where prohibited by law, whether by the law of the Republic of Singapore or by the law of the jurisdiction in which you are located. By making an offer to us, which offer shall be deemed unsolicited, you warrant that such offer and any contract resulting from the acceptance thereof by us will not be in conflict with the laws of your jurisdiction and will be made pursuant to the provisions with regards to Jurisdiction below. We shall not be under any obligation whatsoever, express or implied, to reply to unsolicited correspondence, communications or email or to acknowledge receipt of the same.


Use of Information

The information, opinions and statements contained in the materials on the Website and/or made available through the Services are intended for general circulation only and should not be used as a basis for making any business or financial decisions. They do not take into account the specific investment objectives, financial situation or particular needs of any particular person who may be in receipt of the materials. The materials may cover a wide range of topics and are not intended to be a comprehensive study or to provide any recommendation or advice on personal investing or financial planning.


Accordingly, they should not be relied on or treated as a substitute for specific advice concerning individual situations. Please seek advice from a financial adviser regarding the suitability of any investment product taking into account your specific investment objectives, financial situation or particular needs before you make a commitment to purchase the investment product. You are also recommended to obtain such other professional advice where appropriate.


The materials speak as of their date and do not reflect any changes in law, events or practice since that date. We do not undertake an obligation to update the materials or to correct any inaccuracy that may become apparent at a later time. All information, opinions and statements expressed are subject to change without notice.


The materials may be taken or compiled from sources that we believe to be reliable. While all reasonable care has been taken in preparing the materials, we do not represent or warrant that the materials are accurate, useful, adequate, timely or complete and they should not be relied upon as such. You should always consult primary or more accurate or more up-to-date sources of information.


Some of the information in the materials may contain projections or other forward looking statements regarding future events or future financial performance of countries, assets, markets or companies. These statements are only predictions and actual events or results may differ materially. Similarly, any past performance figures are not necessarily indicative of future or likely performance.


Any geographic, political, economic, statistical, financial and exchange rate data may in certain cases be presented in approximate or summary or simplified form and may change over time. Reliance has been placed by our editors on certain external statistical data which, though believed to be correct, may not in fact be accurate. Any reference to any specific company, financial product or asset class in whatever way is used for illustrative purposes only and does not constitute a recommendation on the same. While all reasonable care has been taken in preparing the materials, no warranty whatsoever is given and no responsibility or liability is accepted for any loss arising directly or indirectly in connection with or as a result of any person acting on any information, opinion or statement expressed in the materials contained on the Website and/or made available through the Services. In particular, no warranty is given that economic reporting information material or data is accurate reliable or up to date.


Transmission of Your Content

All information, data, text, messages or other materials ("Content") transmitted via the Website and/or the Services are your sole responsibility. You, and not us, are solely and entirely responsible for the form, content and accuracy of all Content that you upload, post, email or otherwise transmit (including by Short Message Service (SMS) text messages) (collectively, “transmit” and each act a “transmission”) via the Website and/or the Services. We do not assume the obligation to remove, validate, screen, verify or edit the Content.


In relation to any Content which you transmit to us using the Website and/or the Services, you hereby grant to us a worldwide royalty-free perpetual licence of the copyright and intellectual property rights in such Content for any purpose we deem necessary, desirable or expedient including, without limitation, the copying, transmission, distribution and publication thereof, unless restricted by applicable law.


By using or accessing this website and/or the Services, you are deemed to have given permission to us to disclose to anyone information relating to yourself, including customer information, in connection with any of your accounts with us as we shall deem fit for any purpose without incurring any liability of whatsoever nature.


Illegal or Harmful Uses

You may not use the Website and/or the Services or transmit, distribute, link, market, publish, display or sell any Content which are harmful in nature or in violation of any laws or regulations (foreign or domestic) or to commit, engage in, perpetuate or abet any breach of security, fraud, criminal act, offence.


The kinds of illegal or harmful conduct which are prohibited include but are not limited to the following:

1.

impersonating or falsely stating or otherwise misrepresenting your affiliation with any person or entity;

2.

forging headers or otherwise manipulating any identifying information in order to disguise and/or with the effect of disguising the origin of any Content transmitted through the Website;

3.

transmitting Content that are unlawful, libellous, defamatory, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable;

4.

infringement of intellectual property rights or other proprietary rights including, but not limited to, material protected by copyright, trademark, patent, trade secret or other intellectual property right used without proper authorization;

5.

offering or disseminating fraudulent goods, services, schemes, or promotions;

6.

fraudulent submission or use of personal or financial information or engaging in any practice that constitutes an unfair or deceptive trade practice;

7.

transmitting any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;

8.

transmitting any Content that you do not have a right to transmit under any law or under any contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); or

9.

"stalking" or otherwise harassing another person; or

10.

transmitting Content with recommendations to buy or refrain from buying a particular security or which otherwise have the purpose of affecting the price or value of any security.

We reserve the right to restrict or prohibit any and all activities, conduct or Content (or delete, move or edit the same) that we determine in our sole discretion may be harmful to our systems, network, reputation, good will, our other customers, or any third party.


Risks

You acknowledge that your use of the Website and/or the Services may, at any time, be adversely affected by problems with your computer (or such other access or electronic device including but not limited to cellular telephones, smart phones and tablets), the internet and the cellular phone network, including, without limitation, interference to the network coverage, undeliverable messages or delay in transmission due to any reason such as excessive network traffic, service interruption or incorrect data transmission.


We may contract with one or more third parties to provide, maintain and host the products or services on the Website and/or the Services. Therefore, any information you submit any Content which you transmit may be placed and stored on a computer server maintained by a third party. You acknowledge that such information or content could pass through and may be stored in servers outside our control. You agree that we have no liability or responsibility for any such pass through or storage of the same.


You consent to the collection, storage, communication and processing of any of your information by any means necessary for us to maintain appropriate transaction and account records and to the release and transmission to and the retention by the relevant third party service providers and hosts of your information to enable your use of the Website and/or the Services.


You acknowledge that all transmissions (whether by email or otherwise) to and from the Website and/or the Services cannot be guaranteed to be completely secure or error-free and the same could arrive late, be intercepted, corrupted, lost, destroyed, or incomplete, or contain viruses and may not be received by the intended recipient. Consequently, you understand that you should not post transmit any private or confidential Content (whether yours or the recipient’s) unless you want it to be available publicly. You are aware that the Content transmitted by you may be subsequently forwarded to a third party by the recipient. You further understand that as we cannot control or prevent the transmission of your private or confidential Content by a third party, we cannot be responsible or held liable for the same. Accordingly, we do not warrant the privacy and/or security of any transmissions (whether by email or otherwise) to and from the Website and/or the Services.


Disclaimers

We make no representation or warranty of any kind whether express, implied or statutory (including but not limited to any warranties of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and freedom from viruses, worms, trojan horses, software bombs and malicious, destructive or corrupting codes, agents, programs or macros and spyware or similar items or processes) is given in conjunction with the Website and/or the Services, or any information and materials contained or referred to on each page associated with the Website and/or the Services. No warranty is given that access to the same on the Website/or the Services, or the Website and/or the Services will be provided uninterrupted or free from errors or that any identified defect will be corrected.


You understand and agree that your use of the Website/or the Services is at your own risks and we shall not be responsible or liable to you for any expenses, losses, costs damages, liabilities or other consequences of whatsoever nature (collectively “Losses”) suffered or incurred directly or indirectly by you, including without limitation, any Losses suffered or incurred directly or indirectly by you arising from or in connection with or caused by:

1.

any maintenance, breakdown, fault or non-availability of any part of the Website or any inability to access or use any part of the same;

2.

any telecommunication problems, power supply problems, Internet or network related problems, problems with the services rendered by third party vendors or service providers;

3.

any system, server or connection failure, error, omission, interruption, delay in transmission, or viruses (including but not limited to any difficulties experienced by your internet service provider(s), network provider(s) or telecommunications provider(s) or operator(s));

4.

any access or use of any part of the Website, or reliance on the contents of the same;

5.

any defect, error, imperfection, fault, mistake or inaccuracy with the Website, its contents or associated services;

6.

problems caused by any remedial or preventative measure which may be taken by us in the event of any occurrence of the foregoing;

7.

any use of or access to any other website linked to the Website and/or the Services;

8.

any services, products, information, data, software or other material obtained from the Website and/or the Services or from any other website linked to the Website and/or the Services; or

9.

any software downloaded from the Website and/or the Services;

even if we or our agents or employees are advised of the possibility of such Losses.

We shall not be liable for any indirect, special, economic or consequential damage or loss under these Conditions, whether or not we have been informed of such possibilities. The exclusions herein shall take effect to the fullest extent permitted by law.


Links

Any hyperlinks from the Website and/or the Services exist for information purposes and are for your convenience only. We accept no liability for any Losses arising directly or indirectly (including consequential loss) from the accuracy or otherwise of materials or information contained on the pages of such websites or loss arising directly or indirectly from defects with such websites. Our inclusion of hyperlinks does not imply any warranty, endorsement or verification of the material on such websites and such websites should only be accessed at your own risks.


Third Party Services

We cannot be responsible for any services through which you access the Website and/or the Services or for any loss you may suffer as a result of you using such a service. You must comply with all the terms and conditions of such a service and pay all the charges connected with it.


Indemnity

You shall indemnify and hold harmless and keep us indemnified in full against all and any claims, actions, proceedings, loss, damage, costs (including legal costs on a full indemnity basis), expenses and liabilities of whatsoever nature and howsoever arising which may be brought against or suffered or incurred by us arising from or which is directly or indirectly related to:

1.

your access to and/or use of the Website and/or the Services and/or any other person or entity's use of the Website and/or the Services where such person or entity was able to access and/or use the Website and/or the Services by using your user id and password (where applicable); or

2.

any breach or non-observance of any of these Conditions by you or by any other person or entity where such person or entity was able to access and/or use the Website and/or the Services by using your user id and password (where applicable).

No Waiver

No failure or delay by us in exercising or enforcing any right or option under these Conditions shall operate as a waiver thereof or limit, prejudice or impair our right to take any action or to exercise any right as against you or render us responsible for any loss or damage arising therefrom.


If any one or more of the provisions in these Conditions are deemed invalid, unlawful or unenforceable in any respect under any applicable law, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired.


Termination

We may terminate this agreement governed by these Conditions, your access to the Website and/or the Services and use of any products or services described at the Website and/or the Services at any time, with or without cause or notice.


Modification

We will from time to time determine or specify the scope and features of the products and services you may use on the Website and/or the Services, any information or materials contained on the Website and/or the Services and the terms and conditions under which the Website and/or the Services are used and are entitled to change, modify, expand, suspend, reduce, terminate or withdraw the same without prior warning or notice to you and without giving any reason thereof. We shall not be responsible or liable to you for any expense, loss, damage, liability or other consequence suffered by you or incurred by you in connection with any of the foregoing action.


Intellectual Property Rights

The copyright in the contents of the Website and/or the Services (including, but not limited to the text, graphics, links and sounds) is owned by us and/or its professional advisors. No part or parts hereof may be reproduced, distributed, republished, displayed, broadcast, hyperlinked or transmitted in any manner or by any means or stored in an information retrieval system without our prior written permission. You also may not, without our permission, insert a hyperlink to the Website and/or the Services on any other website or "mirror" any material contained on the Website and/or the Services on any other server.


All trade marks and service marks displayed in the Website and/or the Services are our property and where applicable, third party proprietors identified in the Website and/or the Services. No right or license is given to any party accessing the Website and/or the Services to download, reproduce or use any of such trade marks or services marks.


You acknowledge that the contents of the foregoing provisions shall not limit any specific provisions set out in the individual terms and conditions of particular products and services offered on or through the Website and/or the Services.


Applicable Law and Jurisdiction

We make no representation that the products, services, materials and information contained herein are appropriate or available for use in other locations/jurisdictions other than Singapore. Unless specified otherwise, any such products, services, materials and information are strictly for our customers' access and/or use in Singapore and shall not be construed as the provision of banking services and facilities outside of Singapore. In the event that the laws of the jurisdiction you are in do not permit or impose restrictions on the access to the contents of the Website and/or the Services, you shall forthwith discontinue access or comply with such restrictions (as the case may be).


These Conditions shall be governed and construed in all respects in accordance with the laws of the Singapore but in enforcing these Conditions we are at liberty to initiate and take actions or proceedings or otherwise against you in Singapore or elsewhere as we may deem fit, and you hereby agree that where any actions or proceedings are initiated and taken in Singapore, you shall submit to the jurisdiction of the courts of Singapore in all matters connected with your obligations and liabilities under or arising out of these Conditions.


A person who is not a party to any agreement governed by these Conditions has no right under the Contracts (Rights of Third Parties) Act (53B) to enforce any terms herein.

Security advisory to protect yourselves and avoid falling victim to scams. 1. Do not provide personal information, bank account information (including User IDs, Passwords and OTPs) to people you have never met. 2. Do not accept any requests from online acquaintances or unknown persons for bank transfers. Practise good cyber hygiene to minimise the risk of cyber threats. 3. Do not click on links or open attachments found in suspicious looking emails or SMSes. Ensure that your email account has not been compromised. 4. Ensure that your bank account is used only for your corporate banking needs and do alert the bank immediately if you find any discrepancy or unauthorised transaction on your bank statements. If you suspect that you have responded to a scam and disclosed your personal or bank account information, please email GLDB at FraudReporting@glbank.com.
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Security advisory to protect yourselves and avoid falling victim to scams.

1.

Do not provide personal information, bank account information (including User IDs, Passwords and OTPs) to people you have never met. 

2.

Do not accept any requests from online acquaintances or unknown persons for bank transfers. Practise good cyber hygiene to minimise the risk of cyber threats. 

3.

Do not click on links or open attachments found in suspicious looking emails or SMSes. Ensure that your email account has not been compromised. 

4.

Ensure that your bank account is used only for your corporate banking needs and do alert the bank immediately if you find any discrepancy or unauthorised transaction on your bank statements. If you suspect that you have responded to a scam and disclosed your personal or bank account information, please email GLDB at FraudReporting@glbank.com.

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